Information Technology
Printers - What printers can I use?
- How can I add a printer using its IP address? Students
- Printer is displaying a message "Toner Low", what does this mean?
- How do I respond to messages on the printer display panel?
Printers What printers can I use?
Students: You can use any printer located in the computer labs.
Faculty/Staff: Network printers are located throughout the KGI campus and can be located on campus networked computers by going to Start
- Printers and Faxes
- click 'Add a printer'
- by default the radio button 'A network printer or printer connected to another computer' should be checked, click next
- by default the radio button 'Find a printer in the directory' should be checked, click next
- click the 'Find now' button and maximize the window, listed are the network printers on the KGI campus. Double click the printer you would like to add and make it the default printer. How can I add a printer using its IP address? Students
To add a printer using its IP address, go to start 'Printers and Faxes'
- click 'Add a printer'
- click 'Local printer attached to this printer'
- click next
- In this window you must select a Printer Port, the default is set to LPT1 port. Since TCP/IP is being used to print, you must create a new port.
- Located towards the bottom of this window you will see Create a new port:, click the radio button to select this option.
- Now you will see the words Type of port, click on the drop down arrow and choose Standard TCP/IP Port and click Next
- This window prompts you for a Printer Name or IP Address: and Port Name:. In order to find the IP Address of your printer, you may have to refer to the printer manual or print a configuration page from the printer you are trying to print to.
- Once you have located the IP Address, enter the IP Address in the box located to the right of Printer Name or IP Address. Leave Port Name: blank, and click Next
- This window shows the new port configuration, click Finish if all information is correct.
- The Add Printer Wizard window opens. Select the printer manufacturer in the left frame and select the model printer in the right frame and click Next.
- If your printer is not in the list of printers, click the Have Disk button and insert the driver disk that came with the printer. If you do not have a driver disk, you can go on the manufacturer's site and download drivers.
- Once the drivers have been loaded click Next
- This window allows you to give your printer a name. You can keep the name given or change the name
- This window allows you to print a Test Page. It is recommended that a test page is printed to make sure everything prints correctly. If the test page looks good, then you are successful. - If the test page did not come out correctly, try finding updated drivers and start this process from the beginning. Printer is displaying a message 'Toner Low', what does this mean?
The 'Toner Low' alert starts when the cartridge has 20% toner remaining; a 'Toner Out' alert is generated when the Toner is nearly gone. If the print quality is affected prior to the 'Toner Out' alert, then send an email to helpdesk. How do I respond to messages on the printer display panel?
Most messages in the display panel are sent directly to helpdesk (ex. PaperJam, Toner out or Drum Life out). Help desk will respond as quickly as possible to resolve printer maintenance issues. If you are having difficulty clearing a paper jam send a request to helpdesk @kgi.edu for assistance.
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